Terms & Conditions

Welcome to Velour Studio ("Velour," "we," "us," or "our"). These Terms & Conditions ("Terms") govern your access to and use of velourthelabel.com(the "Site") and any products purchased through it. By using the Site or placing an order, you agree to these Terms.

1. About Us

Velour Studio is a boutique label based in California, USA. You can reach us at our contact form.

2. Eligibility & Account

You must be at least 18 years old (or the age of majority in your jurisdiction) to make a purchase. You are responsible for keeping your account credentials secure and for all activity under your account.

3. Orders, Pricing & Payment

• All orders are an offer to purchase, subject to our acceptance and product availability.
• Prices are listed in U.S. Dollars and may change without notice. Taxes are calculated at checkout based on the shipping destination.
• We reserve the right to cancel or refuse any order, including for suspected fraud, pricing errors, or stock issues. If we cancel, you will receive a full refund.
• Payment is processed by our third-party payment processors. We do not store full card numbers.

4. Shipping, Returns & Refunds

Shipping timelines, return windows, and refund procedures are described on our Shipping & Returns page, which forms part of these Terms.

5. Product Descriptions & Colors

We work to display each piece as accurately as possible, but colors and textures may vary slightly between screens and in person. Sizing and measurements are guidance, not guarantees.

6. Intellectual Property

All content on the Site — including the VELOUR name, logo, imagery, design, and copy — is owned by Velour Studio or its licensors and is protected by U.S. and international intellectual property laws. You may not copy, reproduce, or use any content for commercial purposes without our written permission.

7. Acceptable Use

• Do not use the Site for any unlawful purpose or in any way that could damage or disable it.
• Do not attempt to gain unauthorized access to any part of the Site, other accounts, or our systems.
• Do not upload viruses, scrape content at scale, or interfere with other users.

8. User Content

If you submit reviews, photos, or other content, you grant Velour a non-exclusive, royalty-free, worldwide license to use, display, and reproduce it in connection with our business. You represent that you own or have the right to share whatever you post.

9. Disclaimers

The Site and all products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Velour disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, Velour, its officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or any product. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim. Nothing in these Terms limits any rights you have under California consumer protection laws that cannot be waived.

11. Indemnification

You agree to indemnify and hold Velour harmless from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your breach of these Terms or your misuse of the Site.

12. Governing Law & Disputes

These Terms are governed by the laws of the State of California, without regard to its conflict of laws rules. Any dispute will be resolved in the state or federal courts located in California, and you consent to their jurisdiction. Where required, you retain the right to bring small claims in your local jurisdiction.

13. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the Site after changes means you accept the updated Terms.

14. Contact

Questions about these Terms? Email our contact form.